Refund policy

Returns

Returns can be accepted if you notify us of your intent to return an item within 30 days of you receiving it or if you send it back to us without notification within that time frame. To avoid unnecessary paper wastage we are no longer sending despatch notes with orders. Please include a short note with any return containing your name and order number.  All items must be received back in a saleable condition; clothing must be unworn, undamaged and free from fragrance, any marks or stains or hairs. All tags must still be attached to the garment. You are responsible for the cost of the return shipping unless the item was faulty. If the item is faulty you must contact us prior to sending it back. We recommend you use a tracked and signed postal service to return any items and obtain a proof of postage.

Exchanges

If you would like an exchange, simply include a note of the different item you would like along with the return. If the substitute item is of lower value, you will be refunded the difference. If it is of higher value, we will be in touch to request the difference. We will send the first exchange for no extra shipping cost but subsequent exchanges will incur a shipping charge. We can only offer exchanges to orders with a UK delivery address.

 

Address for returns:

Tagareen

122 St James Road

Bridlington

E Yorks

YO15 3NJ